Terms & Conditions
Welcome to Joefish Digital ("the Company"). By engaging with our services, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before entering into any agreement with us.
1. Definitions
1.1 "We," "Us," "Our" refers to Joefish Digital, a UK-based marketing agency. 1.2 "Client" refers to the individual or organisation engaging our services. 1.3 "Services" refers to the marketing, advertising, CRM consulting, automation, and strategy development services provided by the Company.
2. Scope of Services
2.1 The specific services to be provided will be outlined in a separate agreement or proposal shared with the Client. 2.2 All services will be delivered in accordance with the agreed timelines and specifications. 2.3 We reserve the right to refuse or discontinue services if the Client engages in unlawful or unethical practices.
3. Client Responsibilities
3.1 The Client must provide all necessary information, materials, and access required for the delivery of the services. 3.2 The Client is responsible for the accuracy and legality of any content provided to the Company. 3.3 The Client must comply with applicable laws and regulations, including but not limited to GDPR and advertising standards in the UK.
4. Fees and Payments
4.1 All fees for services will be outlined in a separate agreement.
5. Confidentiality
5.1 Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the engagement. 5.2 This confidentiality clause remains in effect for a period of 2 years following the termination of services.
6. Intellectual Property
6.1 The Company retains ownership of any methodologies, tools, or materials developed during the provision of services unless otherwise agreed in writing. 6.2 The Client will own the final deliverables, excluding any pre-existing intellectual property, upon full payment.
7. Limitation of Liability
7.1 The Company is not liable for any indirect, incidental, or consequential damages arising from the use of our services. 7.2 Our liability is limited to the total amount paid by the Client for the specific services rendered. 7.3 We do not guarantee specific outcomes from our services due to external factors beyond our control. 7.4 Where the Client chooses to use third-party automation tools, they do so at their own risk. The Company does not assume responsibility for the consequences of automation, including but not limited to account restrictions, bans, or loss of data.
8. Termination
8.1 Either party may terminate the agreement with 30 days written notice. 8.2 In the event of termination, the Client is responsible for payment for all work completed up to the termination date. 8.3 The Company reserves the right to terminate services immediately if the Client breaches these terms and conditions.
9. Data Protection
9.1 Both parties agree to comply with the UK GDPR and other applicable data protection regulations. 9.2 The Company will only process personal data in accordance with our Privacy Policy.
10. Dispute Resolution
10.1 Any disputes will first be addressed through good faith negotiations between the parties. 10.2 If unresolved, disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Governing Law
11.1 These terms and conditions are governed by the laws of England and Wales.
12. Amendments
12.1 We reserve the right to update or amend these terms and conditions at any time. Clients will be notified of significant changes.
If you have any questions or require clarification on these terms, please contact us at hello@joefish.digital
Thank you for choosing Joefish Digital. We look forward to partnering with you for growth!